Privacy Policy

Last updated: September 30, 2026

Medway Healthcare respects your privacy and is committed to protecting the personal information you may provide when using our website, medwayhealthcare.me.

This Privacy Policy explains what information we may collect, how we use and protect it, and the choices available to you regarding your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Complete a contact or enquiry form;
• Contact us by email, telephone, or other communication channels;
• Request information about our products, services, divisions, or partnerships.

This information may include:

• Your name;
• Email address;
• Telephone number;
• Company or organization name, when applicable;
• The content of your message or enquiry.

The website may also collect limited technical information required for its normal operation, such as browser type, device type, operating system, IP address, and basic website usage information.

2. How We Use Your Information

We may use the information you provide to:

• Respond to enquiries and requests;
• Provide information about Medway Healthcare, its products, services, divisions, and partnerships;
• Communicate with customers, partners, suppliers, and other interested parties;
• Operate, maintain, secure, and improve the website;
• Diagnose technical problems and help protect the website against misuse or security threats;
• Comply with applicable legal or regulatory obligations.

Medway Healthcare does not sell or rent personal information submitted through the website.

3. Health and Sensitive Information

The Medway Healthcare website is intended primarily to provide general information about the company, its activities, products, services, partnerships, and business divisions.

Visitors should not submit medical records, medical diagnoses, patient information, or other sensitive health information through the website's general contact forms unless specifically requested through an appropriate communication channel.

Information provided on this website is intended for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

4. Cookies and Website Technologies

The website may use cookies or similar technologies that are necessary for its proper operation, security, and functionality.

If analytics or other non-essential technologies are introduced in the future, the Privacy Policy and cookie-related functionality should be updated accordingly.

Visitors can control or delete cookies through their browser settings. Disabling certain cookies may affect some website functionality.

5. External Links and Embedded Services

The website may contain links to external websites or embedded services, such as maps.

These external services may collect limited technical information directly from the visitor's browser according to their own privacy policies.

Medway Healthcare does not provide personal information submitted through its contact forms to these external services.

6. Sharing of Personal Information

Personal information submitted through the Medway Healthcare website is used for legitimate business and communication purposes.

Medway Healthcare does not sell personal information to third parties.

Information may only be disclosed where necessary to comply with applicable laws, regulations, legal obligations, or requests from competent authorities.

7. International Data Processing

Some technical infrastructure used to operate the website, such as web hosting, email infrastructure, or embedded online services, may operate outside Lebanon.

Where information is processed through such infrastructure, reasonable measures are taken to ensure that it is handled appropriately and securely.

8. Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.

This may include:

• Responding to enquiries;
• Maintaining appropriate business correspondence;
• Resolving disputes;
• Complying with legal or administrative obligations.

Information that is no longer required may be deleted or anonymized where appropriate.

9. Data Security

Medway Healthcare takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable law, individuals may request to:

• Know what personal information Medway Healthcare holds about them;
• Access their personal information;
• Correct inaccurate or outdated information;
• Request deletion of certain personal information;
• Object to certain uses of their information;
• Withdraw consent where processing is based on consent.

Privacy-related requests can be submitted using the contact information provided below.

11. Children's Privacy

The Medway Healthcare website is not specifically directed at children.

Medway Healthcare does not knowingly collect personal information from children through its general website contact forms.

If personal information relating to a child is submitted unintentionally, Medway Healthcare may review and remove the information when appropriate.

12. Changes to This Privacy Policy

Medway Healthcare may update this Privacy Policy from time to time to reflect changes to the website, services, technologies, or applicable requirements.

Any updated version should be published on this page with a revised Last updated date.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of personal information, please contact:

Medway Healthcare
Lebanon
Email: info@medwayhealthcare.me
Phone: 009613799103
Website: medwayhealthcare.me